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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
In this role you will:
- Manage and provide support to external commercial partners and ensure partner agreements are constantly evolving to enhance sales proposition.
- Manage account management concerns and issues in a timely way, focusing on customer needs & sales, and manage partners termination and replacement where necessary.
- Understand market trends and have constant inputs into how to enhance commercial processes, driving improvements with the wider Express team through accurate and relevant reporting. Become involved in project work relating to this.
- Collaborate closely with Express Operations Partner to drive maximum value out of partnerships, including involvement in new commercial models, partner identification and negotiations.
- Co-ordinate training and development activities for external commercial partners, ensuring they are fully equipped to deliver on their requirements.
- Liaise with IT and Finance to ensure all system and payment matters involving Express Commercial Partners are executed effectively.
- Engage effectively with CCMB to ensure an annual marketing campaign is developed, incorporating specific country and target audience factors.
Desired Candidate Profile
To be successful in this role, you must meet the below requirements:
- Degree or Honours (12+3 or equivalent)
- 5+ years experience in Logistics/Cargo.
- Experience in Express sales and commercial management.
- Experience in express sales and commercial management, vendor management and performance management.
- Includes historical involvement in key account management, pricing and RFI/RFQ response strategies.
- Customer service / call centre experience preferred.
- Demonstrated proficiency in analytical and numerical skills with ability to create financial; business cases.
- Proven experience with legal contracting with partners/clients.
- Strong interpersonal skills and business acumen, with ability to assertively manage internal and external stakeholders.
Department / Functional Area
Keywords
- Express Commercial Partner
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The Emirates Group
Based in Dubai, the Emirates Group is a highly profitable business with a turnover of approximately US$18.4 billion and over 50,000 employees. The Group comprises of dnata, one of the largest air services provider globally and Emirates airline, the Group’s rapidly expanding and award-winning international carrier. Currently, Emirates flies to over 125 destinations across 6 continents on a modern fleet of 180 wide-bodied aircraft... Essential to the Group’s ongoing success is the employment of high-quality people who benefit from living and working in Dubai, a modern cosmopolitan city offering one of the most desirable lifestyles in the world. The Emirates Group employees come from over 160 nationalities, receive tax-free salary and benefits package, and are offered professional development opportunities to further their careers with the organisation.