Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Assist the F&B Supervisor whenever required
- Supervise and coordinate activities of Heartists personnel
- Greet and interact with guests, addressing inquiries, concerns, and special requests promptly and professionally.
- Ensure consistent high-level service and customer satisfaction
- Manage Heartists schedules and handle operational logistics
- Liaise between the kitchen and service areas to ensure smooth operations
- Address and resolve guest complaints and concerns promptly
- Maintain inventory and report needs for supplies and equipment
- Train new Heartists and conduct regular team meetings
- Implement and monitor health and safety protocols
Desired Candidate Profile
High school diploma or equivalent
- Minimum 2 years of experience in a supervisory role in F&B service
- Strong understanding of hospitality service standards
- Excellent communication and leadership skills
- Ability to manage stressful situations and resolve conflicts
- Detail-oriented with a focus on customer satisfaction
- Excellent organizational and team management skills
- Flexibility to work various shifts, including evenings and weekends
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- F&B Captain
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
NOVOTEL
Novotel Sharjah Expo Centre, the first-established Novotel hotel in the city, is located next to Sharjah Expo Centre, close to Dubai, with convenient access to Sharjah's major business & leisure hubs. The wide choice of rooms, with a panoramic view of Mamzar Lagoon, offers each guest the freedom to experience their stay to the maximum. The hotel offers two great restaurants, including Tahi Arabic restaurant. We have an excellent team with diverse background, education and skills making it a comfortable working environment.