F&B Operations Manager Catering/Food Services/Restaurants

Ikhtiar Group

The Company:


An emerging F&B company that runs a chain of high quality casual dining restaurants serving excellent food with informal, friendly service and great value for money. The Company has ambitious expansion plans across Oman and therefore needs to take on a driven, passionate and autonomous Operations Manager to drive the business forward.

The Operations Manager will be responsible for delivering exceptional operational standards, financial performance and business development.


Job role:

• The Operations Manager is responsible for ensuring that the company meets its financial and operating goals
• The Operations Manager will be totally financially astute and have the ability to maximize profitability and drive the business forward
• The Operations Manager will need to be an excellent communicator and be able to work very closely with his operations team to deliver high quality customer service and achieve outstanding results
• Direct and manage overall operations of restaurants, on-site visits and analysis of reports. Ensures that restaurants achieves financial commitments and guest satisfaction standards
• Provides strategic and tactical guidance on developing restaurant operations, standards and guidelines including service, product preparation, sales, guest relations, safety/security and marketing
• Prepare reports, perform all necessary administrative and accounting duties promptly and properly. This includes preparing/overseeing and submitting of accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compiling with regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts
• Review and monitors capital expenditures within each restaurant
• Analyzes systems and procedures for continual improvement of earning goals. Provides strategic direction for sales, operations and promotions
• Supervises restaurants manpower, i.e., hiring, assignment, training, motivation, evaluation, promotions and discipline

THE CANDIDATE- Key attributes

• The successful Operations Manager MUST have similar experience, of leading a team and growing a business with a minimum of 5 years progressive, multi-unit restaurant management experience
• The Operations Manager MUST have significant experience in opening of restaurants
• The Operations Manager must have a proven track record in managing a successful team, and achieving results through their team
• The Operations Manager must have excellent communication skills
• Proven leadership ability and successful training skills
• Excellent analytical and problem solving skills