F&D Intern- Chinese speaker

Hilton

F&D Intern, you will be responsible for providing Guests with food and drinks as requested in an efficient manner and according to proper procedure and bar regulations. Specifically, you will be responsible for performing the following tasks to the highest standards:Manage an efficiently operated bar shift that is in accordance with the agreed standards and regulationsUse every possible opportunity to gain knowledge in all areas of bar supervisionEnsure all tables receive their drinks and food as requestedMaintain the cleanliness of all equipment used during shiftsMaintain cleanliness of the bar and stores to Health, Safety and Hygiene standards at all timesShow complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contentsComply with Company Health and Safety, and Fire Regulations and proceduresAdhere to the Company disciplinary policy when necessaryMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniquesDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of itMeet or exceed the monthly drink profit margin targetWhat are we looking for?F&D Intern serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Customer Service experience in supervisory or above capacity