Facilities Management and Maintenance

Stella Stays

About the role:

We are looking for a detail-oriented Facilities/Housekeeping Specialist to join our team. In this role, you will be responsible for inspecting Stella Stays units to ensure they meet our high standards of cleanliness, amenities, and overall quality. You will take initiative to address any discrepancies, ensure preventive maintenance is conducted as needed, oversee corrective actions, and provide detailed reports to the HQ to support operational excellence.

Responsibilities

• Conduct regular inspections of units to ensure cleanliness and functionality are up to Stella Stays standards.
• Verify that amenities are properly stocked and in good condition.
• Monitor units for any signs of wear and tear, and ensure preventive maintenance is conducted to uphold unit quality and longevity.
• Identify any maintenance or cleanliness issues and coordinate with the relevant teams to resolve them promptly.
• Take ownership of issues by addressing them directly or escalating them to the appropriate departments when necessary.
• Ensure all corrective actions are completed effectively and on time.
• Prepare detailed inspection reports, including photos and notes, highlighting any issues, resolutions, and overall unit conditions.
• Submit regular reports to the HQ with actionable insights and recommendations.
• Collaborate with housekeeping, maintenance, and operations teams to maintain high-quality standards.
• Monitor compliance with company policies and guidelines for cleanliness, safety, and aesthetics.
• Stay updated on Stella Stays standards and ensure all units align with brand expectations.

Requirements

• Proven experience in housekeeping, facilities management, or a similar role, preferably in the hospitality industry.
• Exceptional attention to detail with a strong commitment to quality.
• Familiarity with preventive maintenance processes and tools.
• Excellent communication skills, both written and verbal.
• Proficiency in using reporting tools and basic software applications.
• Flexibility to travel between units and work varying schedules, if needed.