Facilities Tech Expert, Enterprise Learning Operations
Infopro Learning
Employer Active
Posted 11 hrs ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Learning Environment Technology Support
Set up and configure classroom technology including AV systems and collaboration tools
Prepare rooms for different learning formats including in-person, virtual, and hybrid delivery
Maintain equipment inventories and ensure all systems are ready for use
Testing & Readiness
Test audio, video, connectivity, and collaboration tools prior to sessions
Ensure all systems are functioning correctly before program start
Identify and resolve potential issues in advance
Real-Time Technical Support
Provide on-site technical support during training sessions
Troubleshoot issues quickly and effectively with minimal disruption
Support facilitators and participants with technical needs
Maintenance & Issue Tracking
Perform regular checks and preventive maintenance on equipment
Document technical issues and resolutions
Coordinate with IT teams for more complex technical problems
Location & Working Model
This role is based in the UAE, with primary placement at a training center in Dubai or Abu Dhabi and travel to additional sites as needed. Onsite presence is required during program delivery.
Desired Candidate Profile
What We re Looking For
- 4+ years of experience in AV technology, classroom technology support, or similar roles
- Strong working knowledge of AV systems, videoconferencing tools, and collaboration platforms
- Hands-on troubleshooting experience in live environments
- Experience supporting virtual or hybrid learning setups
- Ability to stay calm and effective under pressure
- Clear communication skills when supporting non-technical users
What Makes You Successful in This Role
You are practical, reliable, and quick to respond. You take ownership of issues, stay calm under pressure, and focus on solving problems without overcomplicating them. You understand that a smooth learning experience depends on technology working exactly as expected.
If you have hands-on experience supporting AV and classroom technology and enjoy solving problems in real time, we encourage you to apply.
Department / Functional Area
Keywords
- Facilities Tech Expert
- Enterprise Learning Operations
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com