Facility Manager

Client of Handover Consulting

Our client is currently looking for a qualified Facility Manager candidate who will be having the following key responsibilities:

• Operational Oversight
• Manage day-to-day operations of all facility management services across the complex.
• Ensure compliance of all service providers with contractual obligations, service-level agreements, and operational policies.
• Conduct regular inspections of common areas, equipment rooms, parking, and amenities to ensure proper upkeep and safety.
• Service Provider Management
• Oversee and evaluate the performance of service providers in security, cleaning, maintenance, elevators, and energy systems.
• Coordinate corrective actions and follow up on performance gaps.
• Lead weekly and monthly review meetings with all service providers.
• Project and Maintenance Management
• Monitor preventive and corrective maintenance schedules and ensure timely completion.
• Review maintenance reports, service logs, breakdown incidents, and root-cause analyses.
• Coordinate major repairs, capital projects, and building upgrades with contractors.
• Health, Safety, and Risk Management
• Ensure strict compliance with safety regulations, emergency procedures, and civil defense requirements.
• Maintain incident response readiness and oversee reporting of incidents, hazards, and emergencies.
• Develop and update risk registers, operational controls, and mitigation actions.
• Resident and Stakeholder Coordination
• Serve as the main operational contact for residents regarding issues, complaints, and maintenance requests.
• Communicate major updates, scheduled maintenance, or disruptions to residents in coordination with the executive management.
• Support the executive management in implementing new rules, guidelines, and community improvement initiatives.
• Financial and Contract Management
• Review vendor invoices and verify service delivery accuracy prior to submission to the executive management.
• Support the executive management in budgeting, forecasting, and cost-control measures for operations and maintenance.
• Assist in evaluating and selecting service providers when contracts are renewed or tendered.
• Reporting and Documentation
• Prepare weekly and monthly operational reports covering the status of services, maintenance, complaints, risks, and recommendations.
• Maintain documentation for contracts, technical manuals, inspection reports, and compliance records.
• Present operational insights and improvement proposals to the executive management.