FandB Service Ambassador Hostess
IHG Hotels & Resorts
Employer Active
Posted 15 hrs ago
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Experience
1 - 7 Years
Job Location
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
- Welcome and greet guests with warmth and professionalism
- Manage reservations, seating arrangements, and guest flow efficiently
- Provide guests with detailed menu information and assist with special requests
- Upsell food, beverages, and premium services to enhance guest experiences and increase revenue
- Ensure exceptional guest experiences in line with Forbes Five-Star standards
- Coordinate with the F&B team to maintain smooth service operations
- Handle guest inquiries, feedback, and complaints gracefully
- Maintain a polished and professional appearance at all times
- Assist in organizing special events, VIP services, and private dining experiences
- Uphold hygiene, safety, and service standards in all F&B areas
Desired Candidate Profile
Previous experience in a luxury hotel, fine dining, or high-end hospitality environment
- Excellent communication and interpersonal skills
- Strong guest service orientation with attention to detail
- Proven ability to upsell F&B products and services effectively
- Knowledge of Forbes Five-Star standards and luxury service expectations
- Ability to remain calm and professional in a fast-paced environment
- Knowledge of food and beverage operations and etiquette
- Multilingual skills are an advantage (especially English, Arabic, or other major languages)
- Flexible with working hours, including evenings, weekends, and holidays
- Positive attitude, team player, and polished presentation
Company Industry
Department / Functional Area
Keywords
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IHG Hotels & Resorts
InterContinental Residences Dubai Business Bay is nestled in the heart of Dubais bustling business district, providing a sanctuary of tranquility amidst the citys vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.
With the combination of 176 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you d like to embrace a wider world of experiences and opportunities, we d like to welcome you to join the team as strong>F&B Service Ambassador/Hostess/strong> and let us help you create a career journey like no other.