Female Sales Specialist Apparel wolfis

Customer Experience & Sales Delivery

• Deliver a world-class customer experience by providing tailored advice and expert guidance.
• Drive personal and store sales targets through deep product knowledge and consultative selling.
• Build long-term relationships with customers through trust, follow-up, and service excellence.
• Lead customers through the full sales process.

Product & Technical Knowledge

• Maintain strong expertise in the full product range of apparel and accessories.
• Stay informed about product updates, trends, and cycling innovations.
• Confidently handle technical customer inquiries and offer appropriate solutions or alternatives.

Visual Merchandising & Stock Management

• Ensure optimal presentation of merchandise and displays.
• Support restocking, tagging, and layout execution in line with brand guidelines.
• Conduct regular stock checks and proactively flag low inventory or customer requests.

Team & Culture Contribution

• Support team members, share knowledge, and maintain a positive working environment.
• Participate in product training, team rides, and store initiatives.

Represent the Wolfi s brand with professionalism and passion in all customer and team interactions.

Requirements

• 3 4 years of experience in retail or customer-facing roles, ideally in cycling, sports, or lifestyle retail.
• Deep passion for cycling and a genuine interest in the cycling community.
• Strong sales acumen and customer-centric mindset.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in English, Russian, and other languages is a plus.