Field Service Engineer

Emerson

Employer Active

Posted 5 hrs ago

Experience

1 - 6 Years

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Carry out start up and commissioning activities, fault analysis, investigations, and repair work for Multiphase Flow Meters, Water Cut Meters, Subsea Wet Gas Meters, Precision Flow Meters, Flare Gas Ultrasonic Flow Meters, and other measurement products, including planning, execution, and customer reporting.

Provide advanced technical support to customers for the maintenance and optimisation of Emerson measurement solutions.

Conduct site surveys, site walk downs, and installed base assessments to identify upgrade and consulting opportunities in collaboration with the Sales team.

Guide and coach Field Service Engineers in troubleshooting activities, deliver technical training, and provide support in escalated service situations, particularly for complex measurement products.

Plan and execute Long Term Service Agreements (LTSA) and Annual Maintenance Contracts (AMC) in line with contractual scope, terms, and conditions.

Build and maintain strong customer relationships to support long term loyalty and sustainable growth of the services business.

Ensure agreed performance metrics are measured, analysed, and acted upon to meet or exceed key performance indicators and Perfect Execution standards.

Proactively identify opportunities for continuous improvement and innovation and implement appropriate actions.

Consistently apply Emerson business processes, tools, and standard practices to improve efficiency and service quality.

Adhere to all Health, Safety, and Environmental policies and actively promote a safe working culture.

Perform other responsibilities aligned with the role as assigned by the line manager.

Desired Candidate Profile

For This Role, You Will Need:

  • An engineering qualification in Instrumentation, Electronics, Electrical, Mechanical engineering, or equivalent practical experience.
  • Demonstrated experience performing service, commissioning, and technical support activities in a relevant industrial or process control environment.

Preferred Qualifications That Set You Apart:

  • Extensive hands on experience in commissioning, start up, and servicing of Multiphase Flow Meters, Water Cut Meters, Subsea Wet Gas Meters, Precision Flow Meters, and Flare Gas Ultrasonic Flow Meters.
  • Practical experience with field installation of measurement products, along with a strong working knowledge of service techniques, tools, and procedures.
  • Strong organisational skills with the ability to work collaboratively as part of a diverse, global team.
  • Professional proficiency in written and spoken English.

Company Industry

Department / Functional Area

Keywords

  • Field Service Engineer

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Emerson

ABOUT US

WHY EMERSON

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At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet.

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