Field Service Engineer

Cloud 7 Group

Qualification Criteria:

• Associate Engineering degree in Electrical /Electronics/ Power Engineering.
• 4 years of experience in a related field, or equivalent combinations of education and experience
• Hands on Experience in project execution
• Hands on Experience in basic protection relays
• Hands on Experience in testing of MV/LV Switchgears and equipment s

Roles and Responsibilities

• Provide outstanding customer service.
• Conduct testing and commissioning of electrical power system equipment s and basic protection relays at customer premises.

• Analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.

• FSE must be available to respond to emergency calls and for intervention, maintain service equipment, tools, and documentation, and attending emergency calls.

• Strict Compliance to SE safety policies and Cyber security Policies and able to prepare the safety documents like Risk assessments, LOTO check list and near miss reports etc.

• Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc.)

• Prepare/Modify site test procedure and test formats taking into consideration the manufacturer recommendations and applicable standards.

• Co-ordinate with customer for entry gate pass, work permit etc.
• Verify the installation is carried out as per the approved engineering drawings and manufacturer recommendations.

• Perform Preventive, scheduled, and unscheduled Maintenance on equipment.
• Escalate quality or technical issue detected on field.
• Organize de-mobilization of site and return material back to central stores with documentation.

• Prepare and compile the as built installation documentation and cable schedule.
• Certification & accreditation could be required vs Business and Country regulations.
• Proactive participation to team collective initiatives & management meetings to achieve departmental and company goals (SIM1)

• Support planners, coordinators, project manager to get good customer site condition understanding.

• Get signature from customer for acceptance after the execution of the on-site work.
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Assist Clients Service Partners in site visits, evaluating technical and professional performance.