Field Service Engineer
Hach
Employer Active
Posted 3 hrs ago
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Experience
2 - 7 Years
Job Location
Education
Diploma(Instrumentation & Control)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As the standalone Field Service Engineer in the region, you will provide repair, maintenance and training services for all Hach equipment, both at a broad range of industrial and municipal customer sites across the Middle East alongside our distributor service partners (60%), as well as supporting our partners remotely from home (40%).
We offer excellent training, career development and family support (housing, car and schooling allowances, annual flights, insurance etc).
In this role, a typical day will look like:
- Establish and maintain strong customer relationships by making periodic contact/visits, exploring specific needs, resolving problems, and establishing service strategies
- Evaluate Channel Partners associates service abilities, maintain skills matrix, identify, and plan development and training for them
- Ensure lean and accurate parts inventory within the region, use established work instructions to provide repair, calibration, certification, testing, and preventative maintenance services for all Hach equipment
- Actively promote contractual service agreements and upgrade purchases of new equipment and provide training on Hach installed equipment to customers
- Follow safe work practices appropriate for the environment including awkward or cramped spaces, electrical and mechanical hazards
- Perform other customer service-based duties as assigned.
Desired Candidate Profile
At least 2-3 years or more hands-on field service experience in analyzer maintenance, troubleshooting, installation, calibration and commissioning (e.g., process gas analyzers, liquid analyzers, or similar instrumentation)
Minimum of a Certificate or Diploma in Instrumentation, Electrical, Electronics Engineering, or equivalent discipline. Bachelor s degree in Engineering or a related technical field is preferred
Experience working with multi-brand analyzer systems and integration with DCS/PLC systems is an advantage. Strong knowledge of analytical instruments, sample handling systems, and process control interfaces
Ability to read and interpret P&IDs, wiring diagrams, and technical documentation. Familiarity with safety standards, hazardous area classifications (Ex/ATEX), and industrial communication protocols (Modbus, Profibus, Ethernet, etc.). Proficient in using diagnostic tools, calibration software, and standard test equipment
Willingness to travel frequently across the Middle East for field assignments and service calls
Company Industry
Department / Functional Area
Keywords
- Field Service Engineer
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Hach
An opportunity for a Field Service Engineer to join a global analytical instrumentation company that protects water quality around the world. Motivated by the highest possible stakes of climate change and global health, at Hach (www.hach.com), a Veralto company, we re working together with customers to find innovative technologies that guarantee the safety of our water and our environment. Hach is proud to part of the Water Quality segment of Veralto (www.veralto.com | NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods.