Field Service Technician

General Dynamics Information Technology

GDIT has an immediate career opportunity for a Field Service Technician with Blue Force Tracker -Army (BFT-A) experience in Kuwait. Qualified candidates must have an active Secret clearance. HOW THE FIELD SERVICE TECHNICIAN (BFT-A) WILL MAKE AN IMPACT:Provide functional and technical support to the diverse community of Blue Force Tracking Aviation modules to include log book, quality control office, production control office, and flight operations log book, assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy.Provide onsite briefings for all unit personnel, over the shoulder training to BFT-A software users, provide help desk support, technical troubleshooting, and resolve procedural issues.Maintain and update an electronic database of common procedural issues and solutions or quick fixes to known issues.Capture and file electronic trouble reports and software change requests.Assist in implementing new aircraft into the system and assist with aircraft transfers. Report data quality issues to unit personnel.Support remote deployments.Coordinate hardware replacements and repairs.Assist in fielding new hardware and new software versions.Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned.Perform other duties as required. WHAT YOU WILL NEED TO BE SUCCESSFUL:AA/AS, 5+ years experience. (will consider other combinations of years of experience, education and certificationsMust have a current and active Secret Clearance.Graduate of DOD AVN Maintenance MOS Producing School OR Graduate of FAA Airframe and Power Plant (A&P) school OR Graduate of the APM BFT-AVN Technician Training Course and 2 yrs direct related experience may be substituted for a DOD Aviation Maintenance MOS or FAA A&P license.Must have US Passport.Must be able to complete CRC requirements to deploy. #CECOMWFS #DefenseOCONUS