Finance Officer - EK Revenue Services The Emirates Group

As a Finance Officer, you will support processes necessary to manage the different major units within the Finance departments of EK Revenue Services, Group Accounts Payable Services, Group Payroll Services, Group Financial Reporting Assurance and Taxation (GFR A&T) and Master Management, Group Revenue & Customer Services, and Regional Finance Office.

The focus areas of the major units comprise analysing the risks and internal controls as applicable for revenue, credit cards, indirect taxes and master management, supplier and employee disbursements in a business unit, identifying solutions, mitigating risk, accuracy, and integrity in financial accounting through a process of GL review/reconciliation complying with Group Policies and Procedures, Revenue/Yield reporting, Commercial Systems, facilitate tax compliance, service delivery to internal and external customers, reviewing key processes and recommending measures as required to enhance efficiency and drive optimization of unit costs.

To manage a team of supervisors and oversee the performance, productivity, and effectiveness of the designated section (Non airport including IFS or Airport area) in cash management and other Customer Services and take responsibility for improvements through the formulation and implementation of proactive initiatives e.g. training and development programmes, change management initiatives, systems automation, etc. To be closely involved with other areas of the business (e.g. Passenger Services, other areas of the Finance department) in projects as appropriate, to improve the effectiveness of the Customer Services function for both internal and external customers.

In this role, you will:

• Perform periodic process reviews/risk assessment techniques, identify system/process-related discrepancies/limitations/revenue leakages, handle qualitative analysis, and compile data for KPIs, and analytical reports required by Senior Management.
• Maintain reconciliation standards through regular review of reconciliation functions and internal controls. Review all reconciliation nominals and follow-up for open items with an aim towards closure of the same within the stipulated timeline. Identify high variances in the nominals and investigate causes of the same and liaise with stakeholders for resolutions and corrective action.
• Explore opportunities and collaborate and coordinate with the Finance teams and relevant stakeholders for process improvements, system enhancements, automation and escalate anomalies and provide recommendations to the Senior Management.
• Assist auditors in coordination with the Finance Controller and handle queries with reference to quality controls, quality reports, and procedures.
• Liaise with various stakeholders to resolve discrepancies regarding agreements/ circulars/ reconciliation to ensure relevant information is interpreted and updated accurately for continuity, clarity, and completeness.
• Analyse the data generated using trends/comparative analysis/industry data and escalate meaningful observations that are causing yield dilution or revenue leakage etc. to concerned stakeholders for appropriate corrective action.
• Manage, motivate, and develop the team into a cohesive working unit, maximize team accuracy and productivity so that respective team deliverables are completed in the most cost-effective way and as per the set KPIs.
• Perform User Acceptance Testing for Finance products to ensure system requirements are met.