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Vacancy
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Job Description
Roles & Responsibilities
Lead and control daily pickup operations to ensure all orders are collected from merchants on time and transferred to hubs according to SLA and route plans.
Job Responisbilities :
- Manage and assign daily pickup schedules for field teams.
- Monitor real-time pickup performance via dashboard or system.
- Track SLA, pickup success rate, and order accuracy.
- Handle escalations from merchants and ensure issue resolution.
- Supervise field coordinators and ensure performance alignment.
- Conduct morning briefings and end-of-day summaries.
- Validate data accuracy in pickup reports and system updates.
- Coordinate with Reverse and Linehaul teams for smooth transitions.
Desired Candidate Profile
Job Qualifications :
- Bachelor s degree or equivalent experience.
- 2 4 years of logistics or delivery operations experience.
- Strong leadership and communication skills.
- Knowledge of pickup processes, routing, and KPIs.
- Proficient in Excel and operational tracking tools.
Company Industry
- Shipping
- Freight
Department / Functional Area
- Logistics
- Supply Chain
Keywords
- First Mile Hub Supervisor
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Bosta
https://jobs.lever.co/Bosta/8d0ea929-7409-4fc5-95e5-677f47e0182f