First Mile Operations Specialist Bosta

Employer Active

Posted on 12 Apr

Experience

4 - 9 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Responsibilities
  • Daily Pickup Operations:
  • Own end-to-end execution of daily stock pickup schedules.
  • Plan routes, vehicle allocation, and pickup sequencing based on volume, SLAs, and locations.
  • Ensure pickups are completed within agreed time windows.
  • Manage real-time adjustments for delays, no-shows, or volume fluctuations.
Fleet & Driver Management:
  • Manage drivers and vehicles
  • Track driver attendance, utilization, and productivity.
  • Ensure vehicle readiness, safety, and compliance.
  • Support driver onboarding, training, and performance management.
Cost Management & Optimization:
  • Own first-mile cost control, including transport, fuel, maintenance, and 3PL costs.
  • Track cost per pickup, cost per unit, and cost vs budget on a monthly basis.
  • Optimize routing, vehicle utilization, and vendor selection to reduce costs.
  • Prevent unnecessary trips, idle capacity, and cost leakage.
Coordination with Inbound & Merchants:
  • Align pickup capacity and schedules with Inbound operations to avoid congestion.
  • Coordinate with Account Management and Merchants on pickup readiness and volumes.
  • Ensure smooth and documented handover of stock to inbound teams.
Documentation & Accuracy:
  • Ensure accurate pickup manifests and system updates.
  • Track and resolve pickup discrepancies, damages, or shortages.
  • Maintain clear audit trails for pickups and handovers.
Performance Tracking & Reporting
  • Track and report KPIs:
  • On-time pickup rate
  • Pickup SLA adherence
  • Cost per pickup / unit
  • Capacity utilization %
  • Failed or rescheduled pickups
  • Provide weekly and monthly performance and cost reports.
Compliance & Safety:
  • Enforce loading, transport, and safety standards.
  • Ensure compliance with company policies and local regulations.
  • Investigate incidents and implement preventive measures.

Desired Candidate Profile

  • Required Qualifications & Experience4 6 years of experience in fleet, transport, or logistics operations.
  • Proven experience in first-mile logistics and pickup operations.
  • Strong experience in capacity planning and cost control.
  • Ability to work with volume forecasts, budgets, and performance data.
  • Skills & CompetenciesStrong planning and analytical skills
  • Cost-aware, optimization-driven mindset
  • Clear communication and escalation discipline
  • Ability to manage pressure and multiple priorities
  • High ownership and accountability

Company Industry

  • Shipping
  • Freight

Department / Functional Area

  • Logistics
  • Supply Chain

Keywords

  • First Mile Operations Specialist

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Bosta

About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.
We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.
About The Role!

Read More

https://jobs.lever.co/Bosta/4836a781-6c89-4b08-b04e-77910e06d0af