Fitness Team Leader

Reputable Fitness Club in Beirut

I. Duties and Responsibilities

• Supervisory Responsibilities
• Provide daily supervision and guidance to Personal Trainers, Group Fitness Instructors, and Fitness Trainers.
• Set clear expectations, assign duties, and monitor performance to ensure training standards are consistently met.
• Conduct regular coaching sessions, performance evaluations, and skill development workshops for fitness staff.
• Ensure proper trainer coverage across classes, PT sessions, and floor assistance.

• Service and Program Management
• Maintain a motivating, safe, and professional training environment at all times.
• Oversee the design and work of group fitness classes, ensuring variety and quality.
• Monitor one-on-one PT sessions to guarantee proper technique, safety, and results-focused programming.
• Handle escalated member concerns related to training or program quality, ensuring prompt resolution.

• Sales and Member Engagement
• Support trainers in achieving personal training sales and upselling goals by tracking performance and offering guidance.
• Review weekly PT and class participation reports, ensuring accurate tracking and follow-up.
• Collaborate with the sales team to promote training packages, classes, and fitness challenges.
• Develop initiatives to increase member engagement, retention, and program participation.

• Administrative and Reporting Duties
• Track and report on key performance indicators (KPIs) such as PT sales, class attendance, and member satisfaction scores.
• Ensure compliance with the club s fitness policies, procedures, and safety standards.
• Maintain accurate records of trainer schedules, attendance, certifications, and evaluations.
• Communicate regularly with senior management, providing updates on staff performance, program effectiveness, and new opportunities.

• Training, Development, and Innovation
• Organize regular workshops and continued education sessions to keep trainers up-to-date with industry standards.
• Encourage trainers to specialize and diversify offerings (Pilates, HIIT, strength training, etc.).
• Evaluate and introduce new fitness programs, classes, or trends aligned with member needs and market demand.
• Foster a culture of continuous improvement and professional development within the fitness team.

II. Required Competencies

• Leadership: Ability to guide, inspire, and motivate fitness staff through strong example and effective coaching.
• Customer Centricity: Focus on delivering exceptional results and experiences for members.
• Technical Fitness Expertise: Strong background in exercise science, program design, and safe training practices.
• Communication and Problem Solving: Ability to clearly convey information and resolve issues effectively.
• Teamwork: Collaborate across departments to support member engagement and gym initiatives.
• Accountability: Ensure clear performance standards, responsibility, and follow-through across the team.
• Strategic Thinking: Develop long-term fitness initiatives that align with the gym s mission and goals.
• Adaptability and Innovation: Stay ahead of fitness trends and adapt programs to meet evolving member needs.