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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead, coach, and develop a team to consistently deliver against SLAs, KPIs, and operational targets
Monitor real-time fleet operations and ensure immediate escalation of safety violations through appropriate channels
Drive a culture of safety, accountability, and compliance with company and legal standards
Manage workload distribution across the shift based on live data inflow and operational priorities
Oversee data accuracy through uploading, consolidation, and validation processes
Audit team actions to ensure proper handling of incidents, adherence to escalation protocols, and service catalog compliance
Own team performance metrics including OHS and NWOW scores
Support system stability by reporting bugs, downtime, and coordinating with external vendors for enhancements
Lead onboarding, training, and continuous coaching of new and underperforming team members
Contribute to continuous improvement initiatives and process optimization through internal platforms
Support incident investigations by providing data and operational insights
Maintain and update process documentation, including DTPs and knowledge management systems
Desired Candidate Profile
Minimum 1-3 years of experience in a complex operations or shared services environment
Proven team leadership and people management experience
Strong ability to work with multiple systems, tools, and ticketing platforms
Experience in service management and operational workflows
Solid analytical mindset; SQL, Power BI, or data analysis skills are a strong advantage
Excellent multitasking and time management capabilities in high-pressure environments
Strong communication skills with the ability to work across diverse geographies and cultures
High level of ownership, accountability, and attention to detail
Commitment to safety standards and operational compliance
Company Industry
- FMCG
- Foods
- Beverages
Department / Functional Area
- Administration
Keywords
- Fleet Control Asst Analyst
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PepsiCo
As a Fleet Control Shift Lead, you will play a critical leadership role within the Fleet Control Tower, driving operational excellence, safety compliance, and real-time performance management across multiple geographies. You will lead a team responsible for monitoring fleet activities, identifying safety violations, and ensuring timely escalation and resolution through advanced telematics and AI-driven systems.
https://www.pepsicojobs.com/main/jobs/451329?lang=en-us&previousLocale=en-US