Food & Beverage Server, Waiter, Waitress
The Club
Employer Active
Posted 1 hr ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
FOOD & BEVERAGE SERVER / WAITER / WAITRESS
Reporting to:
Outlet Supervisor
Outlet Captain
Assistant F&B Manager
F&B Manager
To deliver dining and entertainment experiences that meet or exceed Member’s
expectations.
Role Overview:
Your work will include but may not be limited to the following:
To achieve & practice The Club’s ‘Food & Beverage’s AAA Training Program.
Follow Food & Beverages Outlet Standard Operating Procedure.
Through your member focused mind and courteous attitude you guarantee and ‘go
beyond’ what is required in providing ‘excellence’ in food and beverage service.
As a devoted hospitality professional, you work with pride and integrity in all areas
of the outlet/banquet operation and service delivery.
You strive towards anticipating, meeting and excelling member expectations. You
promote teamwork and an enjoyable atmosphere amongst your colleagues and
you always find new ways to improve our members’ experience.
Your efforts, dedication and mere presence ensure the profitability of our Club
since you are the reason our members return, time after time.
Service of Food & Beverage to the Members/Guests in a friendly & courteous
manner in all restaurants or bars.
To provide efficient, expedient & courteous service to the Members/Guests leading
to total members & organization satisfaction.
Follows HACCP Standards.
Is responsible for cleanliness, maintenance & upkeep of all equipment, furniture &
side stations
To check all glasses, crockery & other items needed before putting them in use. To
be responsible-minded for the breakage & loss of such items.
To lay up tables, public room, and side stations; following the instructions of his/her
superiors & according to The Club’s standards. To clean all seating furniture if
needed or when an emergency arises. To ensure that all items required for the setup of each table are clean, unspotted & in place.
To be courteous, warm, and smiling while dealing with members/guests. Be
efficient, fast, and serve with confidence and flair.
Must be familiar with all menu items, their preparation & service procedure.
Make sure that all food & beverage items are according to the menu & list
specifications, properly presented & be of the correct temperatures before being
served.
To carry out all side jobs as assigned to all service staff on a fair rota basis
To listen to member/guest complaints. Rectify wrongdoings & any guest demands.
Inform the Supervisor/Captain of all complaints
To follow any other duties directed by the Management / Supervisor
Other duties deemed to be essential and fundamental to the operation of The Club’s
policies Essential function of individual positions within the classification may differ.
Your Manager may assign reasonable related additional duties to employees
consistent with our policy.
The Club Values
Member Focus – We will continually seek to improve the members’ experience by
anticipating their needs and exceeding their expectation
Teamwork – Together as one Team we are committed to openly communicate,
support, respect each other, develop and maintain a team spirit to reach our
common goals.
Excellence / Quality - We provide innovative and diverse facilities in a safe, wellmaintained environment ensuring service levels are of the highest quality.
Integrity – We act with honesty and sincerity in everything we do. We say what we
mean, do what we say and build confidence in our Team.
Profitability – We set out to meet and exceed our financial goals and we grow our
business by pro-actively looking for sales opportunities
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Food & Beverage Server
- Waiter
- Waitress
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