Food Safety Auditor

SGS

Primary Responsibilities

• Ensure achievement of Key Performance Indicators (KPIs) relevant to the Auditor role, optimizing resource efficiency during execution.
• Provide technical and operational support to clients by addressing their requirements and integrating them into the audit coordination process.
• Report to the Operations Manager any deviations in job processing or execution, as well as any issues that may impact the organization at administrative, operational, or financial levels.

Specific Responsibilities

• Train new auditors and back-office coordinators, assess and qualify trainees.
• Review new client requirements and deliver training sessions to auditors accordingly.
• Communicate office policies and new requirements to auditors, while fostering teamwork among auditors and back-office coordinators.
• Report to the Operations Manager on operational and quality objectives in line with defined KPIs.
• Conduct onsite audits and prepare comprehensive audit files.
• Verify clients management system requirements and ensure compliance.
• Act as Deputy Technical In-Charge for applicable schemes.
• Perform inspections and damage surveys as required.
• Monitor business trends and support budget forecasting.
• Conduct root cause analysis for client claims and complaints related to audit scheduling and execution.
• Consolidate auditors inputs and update the Profiler database, ensuring relevant information is shared with the Technical Manager for evaluation.
• Review audit reports and sample analysis reports for accuracy and completeness.
• Promote and monitor effective risk management practices.
• Maintain and update HSE (Health, Safety, and Environment) policies and procedures.
• Ensure implementation of HSE requirements in daily operations.
• Halt any activity deemed unsafe and intervene in case of unsafe acts or conditions.
• Perform any additional duties as assigned by the Operations Manager.