Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Working as a Quality Manager, you will ensure all team members are trained and maintaining Holiday Inn s brand service style and behavior and report directly to the Cluster General Manager. You ll have ambition, talent, and some essential skills. We re seeking someone passionate about creating great guest experiences for this vital role.
A little taste of your day-to-day:
- Monitor and maintain compliance with IHG brand standards across all departments.
- Conduct internal audits, brand evaluations, and implement improvement action plans.
- Analyze guest feedback and drive initiatives to improve service delivery.
- Provide training and coaching to colleagues to uphold service culture and brand values.
- Collaborate with leadership teams to ensure operational consistency and guest satisfaction.
Desired Candidate Profile
Ideally, you ll have some or all of the following competencies and experience we re looking for:
- 3 5 years of quality, brand compliance, or guest experience role in hospitality.
- Preferably with IHG brand experience.
- Currently based in the UAE with knowledge of local compliance standards.
- Strong communication, coaching, and problem-solving abilities.
Passionate about continuous improvement and guest satisfaction
Company Industry
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Holiday Inn
About Us At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we d love to give you a warm welcome to the Holiday Inn family. Holiday Inn Dubai Al Barsha is looking for a meticulous and performance-driven Quality Manager to uphold and enhance our brand standards, elevate guest satisfaction, and lead continuous improvement across all departments. Perfectly located along the iconic Sheikh Zayed Road, Holiday Inn Dubai Al Barsha offers guests a seamless blend of modern hospitality and unbeatable access to the best of Dubai. Situated in the heart of Al Barsha, one of the city s most dynamic neighborhoods, the hotel is just minutes from Mall of the Emirates, Jumeirah s Kite Beach, and several of the world s leading attractions and entertainment destinations. Whether you're here for business or leisure, our hotel offers 310 stylishly appointed rooms, a selection of vibrant food and beverage outlets, and warm, attentive service that makes every stay memorable. Enjoy effortless travel, enriching experiences, and everything you need to feel at home in the heart of Dubai.