Freelance Network and Telecommunications Engineer

Client of Novancy One

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

M - Morocco

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

On behalf of our client, we are looking for a Freelance Network and Telecommunications Engineer specializing in Microsoft Teams Phone.

  • Duration : 12 months with possibility of renewal.
  • Location : Casablanca, Morocco.
  • Intervention mode : Hybrid
  • D goal : D s that possible.

RESPONSABILIT S

  • Manage and participate in ToIP (exclusively Teams telephony) and Visio (Microsoft Teams ROOM) development and transformation projects
  • Analysis of business needs within the framework of technical projects Production of documents relating to functional requirements and technical specifications
  • Implementation of technical service requests Management of configuration changes and requests for expertise
  • Level 3 support for Teams and MTR telephony incidents User support

MAIN MISSIONS/ACTIVITIES

  • Participation in the unified communications transformation project.
  • Telephony management, very good knowledge of the Microsoft Teams Phone environment, AutoAttendants / CallQueues and its ecosystem are necessary.
  • Landline management (Teams direct routing)
  • Defining a policy and a device catalog
  • Within its scope, the expert actively intervenes in the adjustment, validation and/or coordination of the migration or exploitation plan.
  • Change management, coordination and management of technical requests
  • the creation and updating of documentation
  • Incident and problem management: technical analysis, coordination of incident resolution, RCA
  • Maintenance of operational conditions (MCO) of infrastructures, management of obsolescence and capacity.

TECHNICAL ENVIRONMENT

  • ToIP: Microsoft Teams, direct routing, SIP
  • Contact Center: Teams AutoAttendants / CallQueues
  • Vid oconf rence : MTR, Intune autopilot / autologin
  • Automatisation : PowerShell, Graph API, PowerApps, PowerAutomate

REQUIREMENTS

  • Graduate in computer science or equivalent, you have more than 5 years of experience in the production and operation of unified communications.
  • Technical networking skills are required.
  • A good understanding of all the building blocks of the information system will be appreciated.

Company Industry

Department / Functional Area

Keywords

  • Visio
  • SIP
  • Microsoft
  • RCA
  • Powershell
  • Room

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