Freight Forwarding Officer

Oman Investment Authority

Employer Active

Posted 8 hrs ago

Experience

3 - 7 Years

Job Location

Muscat - Oman

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Shipment Coordination:

  • Plan, organize, and coordinate shipments for domestic and international freight forwarding operations.
  • Liaise with clients, suppliers, and transportation carriers to schedule and track shipments, ensuring timely deliveries.
  • Efficiently manage all BCO / Cargo Owner / Shipper / Consignee relationships and requirements.
  • Liaise with onshore and offshore offices, agents, clients, carriers, airlines, customs brokers, and trucking companies.

Documentation Management:

  • Prepare and verify shipping documents, including invoices, bills of lading, packing lists, and customs paperwork.
  • Ensure all documentation complies with relevant regulations and accurately reflects shipment details.
  • Monitor invoice quality and ensure these are in line with internal KPIs and customer quotations.

Customs Compliance:

Work closely with customs brokers to facilitate the smooth clearance of goods at international borders.

Freight Tracking and Reporting:

Utilize freight tracking systems and FRESA software to monitor shipments and provide real-time updates to stakeholders.

Generate regular reports on shipment status, transit times, and delivery performance.

Vendor Coordination:

  • Communicate with transportation carriers, freight agents, and other service providers to coordinate pickup and delivery schedules.
  • Maintain positive relationships with vendors to ensure efficient and reliable services.

Problem-Solving and Troubleshooting:

  • Identify potential shipment issues and proactively work to resolve them to avoid disruptions.
  • Collaborate with relevant departments to find solutions to operational challenges.

Quality Assurance:

  • Conduct quality checks on shipments to ensure accuracy and compliance with company standards.

Customer Service:

  • Act as a primary point of contact for customers, addressing inquiries and providing shipment status updates.
  • Collaborate with the customers to resolve any shipping-related issues promptly and professionally.

Desired Candidate Profile

Education & Qualifications /strong>

  • Bachelor s degree in business administration, Logistics, Supply Chain Management, or a related field.

Experience /strong>

  • Minimum of 3 years of work experience in freight forwarding operations for bachelor s degree holders, and 5 years for Diploma holders.

Functional/strong>

  • Familiarity with freight forwarding processes, documentation, and customs regulations.
  • Strong organizational skills and attention to detail to manage multiple shipments effectively.
  • Proficiency in using freight forwarding software and other relevant tools.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Behavioral/strong>

  • Excellent communication skills, both verbal and written, to interact with internal teams and external stakeholders.
  • Problem-solving mindset and ability to handle unexpected challenges with composure.
  • Customer-focused approach and commitment to delivering high-quality service.

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Logistics
  • Supply Chain

Keywords

  • Freight Forwarding Officer

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Oman Investment Authority

https://jadarah.oia.gov.om/