French Bilingual (English) Customer Service Representative

IntouchCX

Posted on 5 Mar

Experience

0 - 2 Years

Job Location

Egypt - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

We are currently hiring French Bilingual (English) Customer Service Representatives for our pioneer account!

Working as a French Bilingual (English) Customer Service Representative, We Offer:

  • Competitive lucrative package
  • Amazing career growth opportunities
  • Transportation Provided (Pickup and Drop point)
  • Day shifts (Working hours 10:00am to 10:00pm)
  • Work on-site at our brand-new office

As a French Bilingual (English) Customer Service Representative, You Will:

  • Must be Fluent in French and English with C1 Level Proficiency.
  • Respond to customer queries in a timely and accurate way, via phone, email and chat.
  • Diagnose and troubleshoot hardware, software, and connectivity issues for a variety of products andbr> services.
  • Provide personalized customer service at the highest level.
  • Ensure proper security procedures are followed for all customer interactions.
  • Maintain thorough knowledge of systems so that information can be researched and proper information is given to customers.
  • Learn and retain a thorough working knowledge of all existing and new products and services.
  • Other tasks/functions that may be assigned by the account as per business requirements

As a French Bilingual (English) Customer Service Representative, You Have:

  • The ability to speak, read, and write fluently in French and English
  • 6 Months of experience in the Customer Service Field.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Ability to work changing shifts, including evenings and weekends.

Desired Candidate Profile

As a French Bilingual (English) Customer Service Representative, You Have:

  • The ability to speak, read, and write fluently in French and English
  • 6 Months of experience in the Customer Service Field.
  • Great communication skills, both verbal and written.
  • The ability to be consistently ready to work and on time as scheduled.
  • Ability to work changing shifts, including evenings and weekends.

Company Industry

  • Call Center
  • BPO
  • KPO
  • Outsourcing

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • French Bilingual (English) Customer Service Representative

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IntouchCX

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that s all-in on making brands thrive, we re setting the bar in quality-driven support.

https://apply.intouchcx.com/315