Front Desk Agent
Marriott
Employer Active
Posted 10 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Duties
- Process guest check-ins, check-outs, room changes, and late check-out requests
- Handle guest payments, activate or reissue room keys, and verify billing accuracy
- Communicate with housekeeping and other departments to coordinate room readiness
- Answer guest calls, requests, and questions, ensuring prompt and satisfactory follow-up
- Provide directions, property details, and arrange guest transportation when needed
- Prepare and verify daily reports, contingency lists, and credit card authorization reports
- Balance receipts, manage cash transactions, and handle financial procedures accurately
- Report safety concerns and follow company policies to protect assets and ensure compliance
- Maintain professional appearance, communication, and service at all times
Desired Candidate Profile
High school diploma or GED equivalent
Previous front office or hospitality experience preferred but not required
Strong interpersonal and customer service skills with attention to detail
Ability to multitask and remain professional in a luxury hospitality environment
Basic knowledge of hotel systems and payment handling an advantage
Company Industry
Department / Functional Area
Keywords
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Marriott
Marriott International operates luxury hotel brands worldwide, including Bvlgari Hotels & Resorts. At Bvlgari Resort Dubai, associates deliver timeless elegance and exceptional guest service, offering rewarding career opportunities in one of Dubai s most prestigious destinations.