Front Desk Agent Four Seasons Hotel

Employer Active

Posted 7 hrs ago

Experience

1 - 3 Years

Job Location

Morocco - Morocco

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible

  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
  • Resolves guest complaints, and find opportunities to recognize and personalize the service

experience for all guests

Desired Candidate Profile

One + years experience working within a luxury hotel or similar environment is considered an asset

  • Excellent interpersonal skills and communication skills
  • Cross cultural sensitivity, and customer service orientation
  • Guest centricity and understanding the importance of guest s preferences.

Company Industry

Department / Functional Area

Keywords

  • Front Desk Agent

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