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Experience
1 - 3 Years
Job Location
Education
Any Graduation()
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Location
United Arab Emirates
Experience
1 to 3 years
Qualification Level
Diploma; Graduate
Job Function
Chefs / F&B / Housekeeping / Front Desk
Customer Service / Telecalling
Skillset
Customer Service, Soft Skills
Preferred Jobseekers
Locally available candidates only apply for this job
Greet and assist guests in a professional and courteous manner.
Handle check-in, check-out, and room assignments efficiently.
Manage room reservations via phone, email, and online systems.
Respond promptly to guest inquiries, requests, and complaints.
Process payments, invoices, and maintain accurate billing records.
Coordinate with housekeeping, maintenance, and other departments for seamless service.
Maintain logs, reports, and records of daily front desk activities.
Ensure compliance with safety, security, and confidentiality policies.
Requirements:
Excellent communication and interpersonal skills.
Strong customer service orientation.
Ability to multitask and work in a fast-paced environment.
Basic computer skills and familiarity with property management systems.
Professional appearance and etiquette.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Front Desk Agent
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Swissotel Hotels and Resorts