Front Desk Representative

Tadawul Group

Key Accountabilities

• Carry out daily operations assigned for the department to comply with the company s standards.
• Prepare timely and accurate department reports to meet the requirements, objectives, and standards of the company and the department.
• Ensure the satisfaction of internal and external customers to address their needs in a courteous and timely manner.
• Follow all relevant policies, procedures, and processes in order for the work to be carried out in a controlled and consistent manner.
• Contribute to the identification of opportunities for continuous improvement of processes and practices, work processes, cost effectiveness, and productivity enhancement.
• Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
• Maintain a good and respectful relationship with other colleagues and represent the company in a good image.

Skills Required/

• Stakeholder engagement
• Sales skills
• Analytical thinking and problem-solving
• Negotiation skills
• Strategic thinking
• Attention to detail