Front Desk Supervisor
Marriott
Employer Active
Posted 5 hrs ago
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Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Front Desk-Reception
Job Type: Full-time
Key Responsibilities
- Supervise daily front desk operations, ensuring smooth guest check-in and check-out.
- Verify guest identity, manage payment methods, and assign rooms accurately.
- Enter and update guest data, including Marriott Bonvoy information.
- Handle billing adjustments, payment processing, and daily cashier reports.
- Coordinate with housekeeping and other departments to meet guest needs.
- Address guest inquiries, complaints, and special requests professionally.
- Train and motivate front office staff to deliver consistent quality service.
- Maintain compliance with hotel policies, safety regulations, and financial procedures.
- Support management in coaching and performance evaluation of team members.
Skills Set
- Guest Relations and Service Excellence
- Cash Handling and Reporting Accuracy
- Reservation and Check-in Systems
- Team Supervision and Training
- Complaint Resolution and Communication
- Hospitality Standards and Procedures
Why Join Us
- Be part of a globally recognized hospitality leader.
- Enjoy career advancement and global mobility opportunities.
- Work in a diverse, inclusive, and supportive environment.
- Receive competitive salary and benefits.
- Access industry-leading training and development programs.
Desired Candidate Profile
Ideal Profile
- High school diploma or equivalent required; hospitality certification preferred.
- Minimum 1 year of front desk or supervisory experience in a hotel setting.
- Excellent communication, organizational, and customer service skills.
- Familiarity with hotel management and POS systems.
- Strong attention to detail and professional grooming standards.
- Ability to work shifts, weekends, and holidays as needed.
Company Industry
Department / Functional Area
Keywords
- Front Desk Supervisor
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Marriott
Marriott International is a global hospitality leader with over 8,000 properties across 139 countries. In Dubai, Le Royal Meridien Beach Resort & Spa stands out for its luxurious beachfront location, outstanding dining, and refined guest experiences. Marriott values inclusion, professional growth, and service excellence creating rewarding careers for hospitality professionals around the world.