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Experience
1 - 7 Years
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Welcoming guests with warmth, professionalism, and a smile.
Handling check-in, check-out, and room assignments efficiently.
Responding promptly to guest inquiries and requests, both in person and over the phone.
Processing payments accurately and managing billing or cashiering tasks.
Providing information about hotel services, local attractions, and transportation options.
Collaborating with other departments to ensure smooth operations and guest satisfaction.
Maintaining accurate records in the hotel s property management system.
What we need from you:
Fluency in English is required; additional languages are a plus.
Flexibility to work in shifts, including nights, weekends, and holidays.
Desired Candidate Profile
Front Office Agent/strong> who will be the friendly face of our hotel, ensuring every guest feels welcome and cared for throughout their stay./p>
What we need from you:/strong>
Previous experience in a Front Office/Reception role in a 4- or 5-star hotel is an advantage.
Strong communication and interpersonal skills.
A proactive, guest-focused attitude with a professional appearance.
Ability to multitask under pressure while maintaining attention to detail.
Company Industry
- Hotels
- Hospitality
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Front Office Agent
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