Front Office Agent

AccorHotel

Posted on 26 Sep

Experience

1 - 3 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Greet and welcome guests in a professional and friendly manner.

Perform check-in and check-out procedures efficiently.

Handle reservations, modifications, and cancellations accurately.

Answer phone calls and respond to guest inquiries professionally.

Coordinate with Housekeeping, Reservations, and other departments to meet guest needs.

Manage guest complaints and escalate when necessary.

Ensure compliance with Accor service standards.

Desired Candidate Profile

Saudi nationality (mandatory).

Diploma or Bachelor s degree in Hospitality, Tourism, or related field (preferred).

Minimum of 1 year experience in Front Office or Customer Service.

Fluency in English (spoken and written) is required.

Strong communication and interpersonal skills with a professional appearance.

Ability to work in shifts (morning, evening, night).

Knowledge of Opera PMS or equivalent hotel systems is an advantage.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Administration

Keywords

  • Front Office Agent

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AccorHotel

Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training. br>

https://jobs.smartrecruiters.com/AccorHotel/744000083894395-tamayyaz-front-office-agent-saudis-only

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