Front office cum Tele caller
AMA Global Audit Tax Advisory
Employer Active
Posted 12 hrs ago
Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
We are looking for a smart and enthusiastic Front Office cum Telecaller to manage front desk responsibilities while handling outbound and inbound calls. The ideal candidate will serve as the first point of contact for visitors and callers, providing excellent customer service, administrative support, and telecalling assistance as needed.
Key Responsibilities:
Front Office Duties:
Greet and welcome visitors professionally and direct them appropriately
Handle incoming calls, emails, and walk-in inquiries
Maintain the reception area, meeting rooms, and front desk activities
Receive and sort daily mail/couriers
Schedule appointments and maintain meeting calendars
Assist with general administrative tasks and documentation
Telecalling Duties:
Make outbound calls to clients/customers for follow-ups, promotions, or feedback
Handle inbound customer queries in a professional manner
Maintain customer contact database and call records
Promote services or products over the phone as required
Follow up on leads or inquiries shared by the sales/marketing team
Achieve daily/weekly calling targets if applicable
Requirements:
Minimum qualification: Higher Secondary School Graduate
1 3 years of experience in a similar role (Freshers may be considered with good communication skills)
Good spoken and written communication skills in English (other regional languages are a plus)
Proficient in MS Office and handling basic office equipment
Pleasant personality, polite attitude, and professional grooming
Multitasking and time management skills
Customer-focused and service-oriented mindset
Key Responsibilities:
Front Office Duties:
Greet and welcome visitors professionally and direct them appropriately
Handle incoming calls, emails, and walk-in inquiries
Maintain the reception area, meeting rooms, and front desk activities
Receive and sort daily mail/couriers
Schedule appointments and maintain meeting calendars
Assist with general administrative tasks and documentation
Telecalling Duties:
Make outbound calls to clients/customers for follow-ups, promotions, or feedback
Handle inbound customer queries in a professional manner
Maintain customer contact database and call records
Promote services or products over the phone as required
Follow up on leads or inquiries shared by the sales/marketing team
Achieve daily/weekly calling targets if applicable
Requirements:
Minimum qualification: Higher Secondary School Graduate
1 3 years of experience in a similar role (Freshers may be considered with good communication skills)
Good spoken and written communication skills in English (other regional languages are a plus)
Proficient in MS Office and handling basic office equipment
Pleasant personality, polite attitude, and professional grooming
Multitasking and time management skills
Customer-focused and service-oriented mindset
Company Industry
- Accounting & Auditing
Department / Functional Area
- Administration
Keywords
- Front Office Cum Tele Caller
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
AMA Global Audit Tax Advisory