Front Office Duty Manager
Client of Hire Lebanese
Employer Active
Posted on 19 Sep
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Experience
2 - 7 Years
Education
Bachelor of Hotel Management(Hotel Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
1- Monitoring day to day operations
2- Supervises daily VIP arrival in terms of room allocation, amenities and special requests of Guests
3- Ensure that all team members are properly trained
4- Interact with guests, Handle complaint / incidents / accidents
5- Supervise and Manage employees on duty through guidance and delegation of tasks
6- Manage & Encourage the team to upsell
7- Develop high quality relationships with guests throughout their stay, in order to encourage loyalty
8- Maintain Lobby and entrance area clean
9- Prepare efficient work Schedule of Front Office
10- Conduct market and competitor analysis
Desired Candidate Profile
- BA Hospitality Management
- Minimum 2 Years Experience in a supervisory position in 5 stars and Luxury Hotels
- Customer Oriented
- Good English Command
- Good Command of MS Office
- Strong Leadership and Interpersonal Skills
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- Chefs
- F&B
- Housekeeping
- Front Desk
Keywords
- Front Office Duty Manager
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Client of Hire Lebanese