Front Office Manager
Marriott
Employer Active
Posted 6 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details
Location: UAE
Location: Dubai
Industry: Hospitality / Travel
Function: Rooms & Guest Services Operations
Job Type: Full-time
Core Duties
- Supervise daily front office operations and guest service delivery
- Lead, train, and mentor front desk and guest services staff to maintain high standards
- Monitor budgets, staffing, and financial goals for the department
- Conduct regular team meetings to communicate objectives and service priorities
- Respond to guest issues and complaints with quick, effective solutions
- Review guest satisfaction reports and implement improvements to service quality
- Ensure compliance with Marriott brand standards and UAE hospitality regulations
- Coordinate with HR on recruitment, training, and staff performance management
- Manage departmental expenses and resources efficiently
Candidate Requirements
- High school diploma or GED with 4 years of guest services experience, or
- 2-year degree in Hospitality, Hotel Management, or Business with 2 years of front desk experience
- Strong leadership and communication skills with proven ability to manage teams
- Experience in guest services operations in luxury hotels or resorts
- Knowledge of UAE hospitality standards and front office procedures
Desired Candidate Profile
High school diploma or GED with 4 years of guest services experience, or 2-year degree in Hospitality, Hotel Management, or Business with 2 years of front desk experience. Strong leadership and communication skills with proven ability to manage teams. Experience in guest services operations in luxury hotels or resorts. Knowledge of UAE hospitality standards and front office procedures.
Company Industry
Department / Functional Area
Keywords
- Front Office Manager
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Marriott
Marriott International operates luxury hotels and resorts worldwide, including the Bvlgari Resort Dubai, combining timeless elegance with exceptional guest experiences.