Front Office Manager

Abu Dhabi National Hotels

Posted on 10 Sep

Experience

7 - 12 Years

Job Location

United Arab Emirates - United Arab Emirates

Education

Bachelor of Hotel Management(Hotel Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Location

United Arab Emirates

Experience

7 to 12 years

Qualification Level

Graduate

Job Function

Hospitality / Medicare / Account Management
Secretary / Front Office

Skillset

Hotel management software and MS Office , leadership skills

Preferred Jobseekers

Jobseekers from any country; Locally available candidates only apply for this job; Jobseekers from any GCC country

Key Responsibilities:

Supervise front desk staff and ensure high standards of customer service.
Manage reservations, check-ins, and check-outs efficiently.
Handle guest inquiries, complaints, and special requests professionally.
Coordinate with housekeeping, maintenance, and other departments.
Monitor and manage the front office budget and expenses.
Ensure adherence to hotel policies, safety standards, and compliance.
Train and develop front office staff.
Prepare reports on guest feedback and operational performance.

Qualifications & Experience:

Bachelor s degree in Hospitality Management, Business, or related field.
Minimum 7 years of experience in front office or hotel operations, with supervisory experience preferred.
Excellent communication and leadership skills.
Proficiency in hotel management software and MS Office.
Guest-oriented attitude and problem-solving skills.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Chefs
  • F&B
  • Housekeeping
  • Front Desk

Keywords

  • Front Office Manager

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Abu Dhabi National Hotels

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