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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
- Professionally answer and route incoming calls, ensuring prompt and courteous service.
- Provide accurate information and respond to guest inquiries with clarity and professionalism.
- Liaise effectively with front office, housekeeping, and other departments to ensure seamless operational coordination.
- Maintain meticulous records of calls, messages, and requests.
- Uphold the hotel s policies, confidentiality standards, and professional communication protocols.
- Support front office administrative functions as required to enhance operational efficiency.
Desired Candidate Profile
Ideally, you should possess some or all the following qualifications and experience:
- Exceptional telephone etiquette and interpersonal communication skills.
- Strong organizational aptitude and keen attention to detail.
- Ability to remain composed under pressure and manage multiple tasks concurrently.
- Professional appearance and demeanour befitting a luxury hospitality environment.
- Flexibility to work varying shifts, including weekends and public holidays.
Company Industry
Department / Functional Area
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InterContinental
InterContinental Residences Dubai Business Bay is nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquillity amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.
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