Full-Cycle Sales Representative

Scale Army

Inbound Lead Management

• Handle high-intent inbound leads generated through calls, web forms, and email inquiries.

• Conduct discovery, assess project needs, and guide prospects through the virtual sales process.

• Review customer-provided images, videos, and documents to accurately scope exterior remodeling projects.

Warm Outbound Engagement

• Reach out only to warm leads (no cold calling).

• Re-engage previously contacted prospects to bring them back into the pipeline.

• Maintain proactive follow-up cadences to maximize conversions.

Full-Cycle Virtual Closing

• Deliver professional consultations via phone or video call.

• Provide estimates based on customer-provided specifications and plans.

• Manage objections, present value, and close deals confidently and consultatively.

Pipeline Management & CRM

• Use HubSpot to track leads, update pipeline stages, and manage follow-ups.

• Maintain accurate documentation of interactions, notes, and project details.

• Generate consistent reporting on pipeline health, lead status, and sales activity.

Cross-Team Collaboration

• Communicate closely with internal teams to ensure alignment on project requirements.

• Provide feedback on lead quality and process improvements.

• Support the operational handoff after closing to ensure smooth project initiation.