Full Stack Technical Lead

DXC Technology

Employer Active

Posted 4 hrs ago

Experience

5 - 10 Years

Job Location

Riyadh - Saudi Arabia

Education

Bachelor of Science(Computers)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Key Responsibilities

  • Team Leadership: Lead and mentor a team of L2 engineers. Manage ticket queues, prioritize urgent incidents, and ensure the team meets Service Level Agreements (SLAs).
  • Advanced Troubleshooting: Perform deep-dive analysis into application failures across:
    • Web: ReactJS state management, browser compatibility, and UI bugs.
    • Mobile: Debugging React Native and Flutter crashes, platform-specific issues (iOS/Android), and version mismatches.
    • Backend: Investigating Spring Boot logs, API failures, and database performance bottlenecks.
  • Incident Management: Lead "War Room" sessions for P1/P2 incidents. Communicate technical status updates to stakeholders and business owners.
  • Root Cause Analysis (RCA): Conduct thorough RCAs for recurring issues and work with the L3/DevOps teams to implement permanent fixes.
  • Monitoring & Observability: Monitor system health using tools like ELK Stack, Splunk, Datadog, or New Relic. Configure alerts for API latency and mobile app crash rates.
  • Knowledge Management: Maintain and update the technical knowledge base. Ensure support documentation for React, Flutter, and Spring Boot components is accurate.
  • Deployment Support: Assist in the deployment of hotfixes and releases, performing post-release sanity checks across all platforms.

Required Technical Skills

  • Frontend & Mobile:
    • Hands-on experience debugging ReactJS (Redux/Context API).
    • Strong knowledge of mobile frameworks: React Native and Flutter (handling APK/IPA issues, Firebase Crashlytics).
  • Backend:
    • Solid understanding of Spring Boot architecture (Microservices, REST APIs).
    • Proficiency in Java and JVM monitoring.
  • Databases & Tools:
    • Strong SQL skills for data verification and reporting.
    • Experience with Postman for API testing and Log Aggregation tools.
  • Infrastructure: Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).

Desired Candidate Profile

Required Technical Skills

  • Frontend & Mobile:
    • Hands-on experience debugging ReactJS (Redux/Context API).
    • Strong knowledge of mobile frameworks: React Native and Flutter (handling APK/IPA issues, Firebase Crashlytics).
  • Backend:
    • Solid understanding of Spring Boot architecture (Microservices, REST APIs).
    • Proficiency in Java and JVM monitoring.
  • Databases & Tools:
    • Strong SQL skills for data verification and reporting.
    • Experience with Postman for API testing and Log Aggregation tools.
  • Infrastructure: Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).

Qualifications

  • Experience: 5-8 years in technical support, with at least 2 years in a leadership or senior role.
  • Education: Bachelor s degree in Computer Science, Information Technology, or a related field.
  • Soft Skills: Exceptional problem-solving skills, ability to work under pressure, and clear communication skills in English.
  • Certifications: ITIL Foundation, AWS/Azure certifications, or Java/React certifications are a plus.

Company Industry

Department / Functional Area

Keywords

  • Full Stack Technical Lead

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com