Functional Consultant

Murex

Your Role

• Interact with clients both for business and technical specifications and validate final output with team manager.

• Perform the build of the solution followed by support cases reported by the client.

• Ensure appropriate follow up on issues till resolution.

• Act as an expert on the assigned module (FO, BO, Risk) and be able to lead discussions with the business (traders, Business Analysts, Risk Managers).

• Contribute in troubleshooting guide to client describing the first level support expected from them for each type of cases.

• Contribute in trainings for the client s support team and the end users.

• Interact with cross-teams (FO, BO, Risk, Integration, project managers) and other internal teams (Development, Product management, Operate, Quality Assurance, Release Management) for the various missions assigned in order to ensure client satisfaction.

• Contribute actively to internal streams: internal trainings, documentation writing, and development specification writing, QA testing.

• Provide feedback to team leaders on progress of issues and tasks and escalate problems when necessary.

Your Profile

• Bachelor in engineering (preferably in CCE, ECE) or Computer Science, master s degree in finance/Business is a plus.

• 0 to 3 years experience in a FinTech related domain

• Financial background is a plus

• Good knowledge in technical environments such as SQL, XML and Unix is a plus

• Excellent command of English, French is a plus

• Client orientation

• Teamwork and cross group collaboration

• Ability to work under pressure in a continuously evolving environment
• Flexibility in terms of working hours
• High flexibility in terms of travel

Why join us

We put our people first, with an attitude of care and a legitimate commitment to their success and wellbeing:

Benefit from our competitive compensation and insurance package:

• Attractive salary in USD outside of Lebanon
• International medical, life and travel insurance
• Retirement plan
• Schooling allowance
• And much more

Enjoy a hybrid work environment:

• Teleworking at home and abroad
• Dynamic and supportive work environment focused on employee wellness

Grow with us and gain international exposure:

• Extensive learning opportunities
• Learn from a diverse team of experts around the world
• Possibility for international and internal mobility