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Job Description
Roles & Responsibilities
Build production-grade GenAI solutions including RAG pipelines, prompt engineering, agent workflows, and LLM orchestration
Implement vector databases, embedding models, retrieval systems, and context management for RAG architectures
Develop and optimize prompts, chains, and agent workflows for business use cases
Conduct model evaluation, testing, and optimization for quality, latency, cost, and safety
Establish GenAI engineering best practices including code standards, testing frameworks, and deployment patterns
Integrate GenAI solutions with enterprise systems, APIs, and data sources
Implement monitoring, logging, and observability for production GenAI systems
Provide technical mentorship and code reviews for junior AI engineers
Partner with Data Engineer on data pipelines and feature stores for GenAI use cases
Capture and document reusable patterns, accelerators, and lessons learned
KPIs can include but are not limited to:
Solution delivery: number of GenAI use cases successfully deployed to production.
Quality metrics: accuracy, relevance, and safety of GenAI outputs meeting business requirements
Performance optimization: latency and cost efficiency of deployed GenAI solutions
Code quality: peer review ratings and technical debt metrics
Desired Candidate Profile
Educational Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or related technical field.
Experience: 8+ years software engineering experience with 3+ years focused on AI/ML and 1+ years on GenAI/LLMs. Hands-on experience building production RAG systems, prompt engineering, and LLM orchestration. Experience with modern GenAI platforms (OpenAI, Anthropic, Google, Azure OpenAI) and frameworks (LangChain, LlamaIndex).
Knowledge: Deep expertise in GenAI technologies including LLMs, embeddings, vector databases, RAG architectures, and agent frameworks. Strong Python programming skills. Experience with cloud platforms (AWS/Azure/GCP) and MLOps practices. Understanding of NLP, semantic search, and information retrieval.
Company Industry
- Telecom
- ISP
Department / Functional Area
- IT Software
Keywords
- GenAI/RAG Senior Engineer
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Zain
Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview About the Role