General Manager - Sofitel Casablanca Tour Blanche

AccorHotel

Be a true Heartist of the brand and the establishment as General Manager, where your leadership, strong interpersonal skills, and strategic vision will unite a committed team, ensure customer satisfaction, and optimize operational results. You will leverage your keen commercial acumen, business acumen, and determination to grow revenue beyond targets and position the establishment in the luxury market.

In order to promote the benefits and advantages of working within the establishment and at Accor, including talent development opportunities and Corporate Social Responsibility initiatives, you will be responsible for (among other things):

Managing operations:
- Ensure the overall management and strategic direction of the establishment, and support all departments in achieving operational objectives.
- Optimize the profitability of the establishment and ensure rigorous financial management.
- Guarantee full compliance with operational procedures and legislation in all areas of activity.

Building and developing your team:
- Actively participate in the recruitment process to select the best candidates for the establishment.
- Promote employee engagement and encourage a collaborative and inclusive environment where everyone is invited to contribute.
- Develop strong relationships within the local community.

Developing a service culture:
- Maintaining high standards of product and service quality to exceed customer expectations.
- Promoting the brand and ensuring the consistent implementation and application of all brand standards and fundamentals.