General Service Support Philips Health Systems

As a Services Support Graduate you will become a part of Health Systems Services Delivery team in KSA that is highly energized and eager to win. In this team, we value diversity among team members, ownership, out-of-the-box thinking and ideas to strengthen our marketing strategy. We closely collaborate with other functions to deliver the best possible support for our customers and patients. By having you in this team we will ensure continues improvement approach on best in class service quality to our consumers on daily basis.

Your role:

Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH

Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH

Perform corrective maintenance, supported when necessary by tier-2 support helpdesk

Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned

Being aware of customer needs and potential commercial leads (Philips Lifecycle Solutions PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization

Being a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets

You're the right fit if:

You are a post-2023 Bachelor / Master graduate of Biomedical Engineering, Electrical Engineering or equivalent

Have experience in maintenance and troubleshooting of technical complex systems as an asset

Fluent in English, verbal and written in addition to local language

Customer-oriented

Available for business trips (driving license needed) inside the KSA