Send me Jobs like this
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
As a Customer Service Advisor within our friendly and supportive team, you will be responsible for:
- handling incoming inquiries from German customers via the phone, email and on online,
- providing support for customers to effectively resolve their queries,
- using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
- updating our systems with complete and accurate details regarding your customer interactions.
b>Your Skills /b>
We know that customer service isn t for everyone. To be considered for this role, we ll need you to have the following:
- Excellent b>German/b> communication and interpersonal skills (written & verbal)
- High school diploma
- 3 -6 six months of relevant Customer Service experience (preferred)
- Highly motivated and strong work ethic.
- Courteous, friendly, and professional manner
- Strong computer skills and attention to detail
- Ability to work to deadlines and targets
- Flexibility in your approach to work to meet the changing needs of the business
- Ability to work as a team member, as well as independently
This is a great opportunity for someone looking to join a vibrant, growing, global business where you will have the opportunity to take advantage of excellent learning, development and career opportunities as well as become part of a highly professional and fantastic team.
b>Hours:/b> 40 hours/week on a rotational shift pattern.
Desired Candidate Profile
To be considered for this role, we ll need you to have the following:
- Excellent b>German/b> communication and interpersonal skills (written & verbal)
- High school diploma
- 3 -6 six months of relevant Customer Service experience (preferred)
- Highly motivated and strong work ethic.
- Courteous, friendly, and professional manner
- Strong computer skills and attention to detail
- Ability to work to deadlines and targets
- Flexibility in your approach to work to meet the changing needs of the business
- Ability to work as a team member, as well as independently
Company Industry
- Call Center
- BPO
- KPO
- Outsourcing
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- German Game Changer - Hurghada
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com
Concentrix Corporation
With 250,000 colleagues all over the worldb>, /b>we specialize in creating exceptional customer experiences and driving digital transformation for some of the world s biggest and best companies. We re extremely passionate about the power of exceptional customer experiences, because we know, when someone has an amazing customer experience, it can be life changing! We re fanatical about our diverse and passionate people all across the world people. We see and love each of their individualities, because recognize that all our differences make us stronger together. That s why we show them how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.) Be true. Be you. Be with us... and together we will make new memories!