German Language Trainer

Foundever

Employer Active

Posted 2 hrs ago

Experience

1 - 7 Years

Job Location

Cairo - Egypt

Education

Bachelor of Education

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Training Delivery

  • Deliver German language training to adult learners supporting BPO and customer service operations.
  • Teach spoken German, pronunciation, grammar in context, and business/customer service communication.
  • Conduct role plays, call simulations, and real-life customer interaction scenarios.
  • Adapt training delivery to different proficiency levels and learning styles.

Assessment & Coaching

  • Assess learners German language proficiency and identify individual and batch-level gaps.
  • Provide structured feedback and targeted improvement plans.
  • Monitor and track language progress to ensure readiness for production.

Content Development

  • Develop, adapt, and maintain German language training materials aligned with client and business requirements.
  • Ensure content supports quality standards, CSAT, and operational KPIs.

Stakeholder Collaboration

  • Work closely with Operations, Quality, and other L&D stakeholders.
  • Support nesting and post-training phases with language coaching when required.
  • Provide language insights and recommendations to Team Managers and Quality teams.

Reporting & Documentation

  • Maintain accurate training records, assessments, and attendance.
  • Share regular progress reports with L&D leadership and operations.

Desired Candidate Profile

Required Qualifications & Experience

  • Bachelor s degree in German, Linguistics, Education, or a related field.
  • German language proficiency: C1 C2 (spoken and written) MUST.
  • English proficiency: B2 MUST.
  • Proven experience teaching languages to adults MUST.
  • Minimum 1+ years of experience in a BPO / call center training environment MUST.
  • Strong expertise in customer service and business communication.
  • Excellent facilitation, coaching, and classroom management skills.

Preferred Qualifications (Advantage)

  • Experience supporting German-speaking customer service or technical support accounts.
  • Exposure to international clients (DACH region preferred).
  • Teaching certifications such as TELC Trainer, Goethe, TESOL, or CELTA.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Training
  • Learning

Keywords

  • German Language Trainer

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Foundever


https://jobs.foundever.com/job/Cairo-German-Language-Trainer-Cair/1350000500/