Global Key Account Manager

Client of imploy

Role Overview:

As a Global Key Accounts Manager, you will be the primary point of contact for our most valued clients, ensuring long-term relationships and driving business growth. Your role will focus on understanding client needs, delivering exceptional solutions, and identifying opportunities for upselling and cross-selling.

Key Responsibilities:

• Build and maintain strong, trust-based relationships with global key accounts.

• Understand client objectives and translate them into tailored software solutions.

• Serve as a liaison between clients and internal teams to ensure project success.

• Identify and pursue upselling and cross-selling opportunities to maximize client value.

• Monitor and report on account performance, ensuring alignment with client expectations.

• Collaborate with internal teams to ensure timely delivery and quality of services.

• Stay updated on industry trends to offer strategic insights to clients.

Qualifications:

• Proven experience in account management, sales, or a related role, preferably in software development or tech industries.

• Strong understanding of web and mobile application solutions.

• Excellent communication and negotiation skills.

• Proactive and solution-oriented mindset.

• Ability to work independently in a remote environment.

• Strong organizational and multitasking abilities.