Golf - Retail Attendant

Qiddiya Investment Company

Guest Service & Sales

• Provide a warm, culturally appropriate welcome to every guest entering the shop, standing to greet them immediately.
• Actively assist guests in locating merchandise, offering advice on fit, fabric, and style to encourage cross-selling (e.g., matching a cap with a shirt).
• Maintain a thorough knowledge of current stock, including brand stories, technical fabric specifications, and price points.
• Process sales transactions, returns, and exchanges efficiently and accurately using the POS system.
• Handle guest inquiries regarding tee times, course conditions, and general resort information with confidence.

Merchandising & Shop Presentation

• Execute the "fold and fluff" standards continuously, ensuring tables are perfectly stacked and hanging rails are spaced and sized correctly.
• Monitor fitting rooms, ensuring they are cleared of merchandise and cleaned immediately after use.
• Replenish floor stock from the back-of-house storage as items are sold, ensuring no gaps in displays.
• Ensure the counter area is free of clutter and that all wrapping/packaging materials are fully stocked.

Operational Integrity

• Responsible for the security of stock on the floor, maintaining vigilance to prevent shrinkage or theft.
• Assist in the receiving of goods, checking delivery notes against physical stock, and tagging items before they hit the floor.
• Participate in monthly cycle counts and quarterly stocktakes as required by the management team.
• Ensure accurate cash handling and balancing of the float at the beginning and end of shifts.