Goods Flow Outbound Group Leader

IKEA - Al Homaizi Limited

Lead and influence the Goods Flow team to secure the highest stock availability for customers at the lowest possible cost, ensuring accurate and consistent execution of the Market Fulfilment Unit goods flow processes.

• Provide relevant goods flow input and feedback to the Market Fulfilment Unit business plan and logistics action plan, and actively implement the agreed logistics actions outlined in the Fulfilment Unit business plan into daily operations.
• Positively influence product quality, merchandising standards, and the overall customer shopping experience.
• Ensure that all Goods Flow operations comply with the IKEA Code of Conduct, internal IKEA policies, and all local legislation related to health, safety, security, and the environment.
• Secure efficient daily goods flow operations in accordance with the Global Service Protocol, including accurate counting processes and achieving On-Time-In-Full (OTIF) fulfilment for customer meeting points and daily customer demand.
• Immediately report any security breaches to the concerned authority and line manager.
• Maintain full awareness of all security-related emergency response procedures and strictly follow all policies and protocols.
• Support the identification and development of talent within the Goods Flow team to strengthen succession planning and future capability.
• Adhere to IKEA supply chain and security policy and report to concern manager in case of any identified security breaches.
• Live the IKEA values and nurture a strong and living IKEA culture that inspires extraordinary achievements in the store and in the goods flow team specifically.