Government Relations Supervisor Four Seasons Hotel

About the Role

We are seeking a highly motivated and organized Government Relation Supervisor to oversee and support the daily operations of the People & Culture department at Four Seasons Hotel Madinah. Reporting to the Assistant Director of People & Culture, you will play a key role in supporting the execution of P&C functions, including government platforms, licenses, recruitment, and employee relations. Your efforts will be essential in maintaining a positive workplace culture and ensuring smooth HR operations across the hotel.

What You Will Do

• Supervise day-to-day Government Relations operations, ensuring smooth processing of all employee and hotel-related government transactions.

• Manage visas, work permits, Iqama issuance/renewals, sponsorship transfers, and exit/re-entry visas in compliance with Saudi labor laws and Four Seasons standards.

• Liaise with government authorities including Jawazat, MHRSD, MOFA, GOSI, Labor Office, and Municipality to follow up and resolve pending matters.

• Conduct field visits when needed to finalize approvals, complete inspections, or follow up on urgent government requirements.

• Ensure accuracy and compliance across all digital government platforms, including Qiwa, Muqeem, Absher, GOSI, Mudad, MOFA, Baladi, and HRDF, MOT.

• Support employee onboarding through governmental processes such as medical tests, biometrics, and issuance of legal documents.

• Maintain updated and organized records of employee files, permits, licenses, and official correspondence.

• Prepare GR reports and monitor key compliance metrics such as Saudization ratios, visa status, and renewal deadlines.

• Coordinate government inspections, hotel license renewals, municipality documentation, and classification requirements.

• Assist departments by providing accurate guidance on government procedures, timelines, and required documentation.
  

What You Bring

• Bachelor s degree or diploma in Business Administration, Public Administration, Law, or related field.

• Proven experience in Government Relations in Saudi Arabia, preferably within hospitality, with supervisory background.

• Strong knowledge of Saudi labor law, GOSI, visa regulations, and Saudization requirements.

• Excellent communication and relationship-building skills with government authorities.

• Ability to manage multiple priorities, work under pressure, and meet strict deadlines.

• Proficiency in Microsoft Office Suite and strong working knowledge of Saudi government platforms (Qiwa, Muqeem, Absher, GOSI, Mudad, MOFA, Baladi, HRDF, MOT).

• Strong proficiency in English.