Government Sales Account Executive Zain

Zain Iraq is actively recruiting to hire a Government Sales Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner whilst achieving a high level of customer satisfaction. The jobs are also responsible for having direct interaction with current and potential government and business customers making inquiries or seeking information on products and/or services.a

Responsibilities

• Understand the Gov. Sales and plans and participate in the achievement of objectives and targets
• Implement the Gov. Sales policies and procedures
• Maintain Gov. Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis
• Deal with current customers and respond to sales inquiries/complaints via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ
• Acquire new government and business customers and search for new leads to increase sales and hence revenues
• Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs to increase sales and customer satisfaction
• Maintain good relationships with customers to ensure business continuity and growth
• Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations
• Accurately complete all sales-related administrative details for efficiency
• Coordinate with relevant Departments on billing transactions to finalize the customer s payment on the system
• Update sales leads and sales forecasts information on the sales application to ensure accuracy of the information at all times