Graduate Acceptance Engineer MS IT Du
Ericsson
Employer Active
Posted 15 hrs ago
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Experience
0 - 2 Years
Job Location
Education
Bachelor of Technology/Engineering
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Work on the support and maintenance of IT systems with third-party supervision.
Perform daily routine tasks like health checks, routine maintenance
Monitors the system or gets alert from monitoring teams and take necessary actions
Resolve customer trouble tickets and complains on emails
Entertains service requests from users
Handle dimensioning, capacity planning, and support the selection of products.
Study the impacts of the system and write technical documentation.
Oversee preparation and verification of test results in conjunction to developing test simulators and automation.
Perform tests of IT systems and define test strategies.
Analyze test results and alignment with the client, and share critical metric/s with the customer
You will bring
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecommunications)
You should have presentation, communication, and administrative skills.
Problem solving, critical thinking and knowledge sharing skills.
Ericsson portfolio awareness
Applying expertise & technology
Delivering results and meeting customer expectations
Planning, organizing, and analyzing.
You will follow processes and procedures.
Analytical and task oriented
Additional requirement:Arabic speaking mandatory
Desired Candidate Profile
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecommunications)
You should have presentation, communication, and administrative skills.
Problem solving, critical thinking and knowledge sharing skills.
Ericsson portfolio awareness
Applying expertise & technology
Delivering results and meeting customer expectations
Planning, organizing, and analyzing.
You will follow processes and procedures.
Analytical and task oriented
Additional requirement:Arabic speaking mandatory
Department / Functional Area
Keywords
- Graduate Acceptance Engineer MS IT Du
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Ericsson
We are now looking for an IT Engineer Graduate to perform IT services like operations support / maintenance and administration of customer systems. Join the Ericsson team as an Operations Support Specialist! In this role, you will ensure our local operations teams are well-equipped with essential resources, training, and tools to perform their activities effectively. You will play a crucial role in enhancing organizational efficiency by providing logistical and administrative support.